Dr. NRKS Chakravarthy

Dr. N.R.K.S. Chakravarthy is a distinguished academic leader, corporate professional, and management trainer with nearly 30 years of rich experience spanning business excellence, leadership development, customer experience, consulting, project management, organizational transformation, and higher education. As the Deputy Director, he plays a strategic role in strengthening academic excellence, industry engagement, corporate relations, executive learning initiatives, and outcome-based management education.

Before transitioning into academia, Dr. Chakravarthy held several senior leadership positions with globally recognized organizations, contributing extensively to large-scale business transformation and operational excellence initiatives. He has been associated with leading organizations including Reliance Jio, Tata Docomo, Sistema Group (Russia), Ford Academy (MSXI), MTS India, Bharti Airtel, Amway India, Allergan, and Glaxo Pharmaceuticals.

During his corporate journey, Dr. Chakravarthy has been a key member of the top management teams involved in launching and scaling major organizations and business initiatives, including Reliance Jio, Tata DoCoMo, Uninor (Telenor), MTS India, and Allergan. His expertise in business transformation, project management, and organizational excellence has enabled successful execution of complex, high-impact initiatives across diverse industries.

His notable leadership roles include:

Reliance Jio – Vice President & National Head – Service Excellence, where he contributed to building customer-centric service excellence frameworks and transformation initiatives during one of India’s largest digital telecom launches.

Tata Docomo – National Head – Business Excellence, driving process improvement, quality frameworks, operational excellence, and strategic performance initiatives.

Sistema Group (Russia) – Director – Business Excellence, Strategy & Project Management Office, leading strategic transformation, project governance, and enterprise excellence initiatives.

Ford Academy (MSXI) – Learning & Development Head – Asia Pacific, Middle East & Africa (APMEA) Regions, managing capability-building and leadership development initiatives across multiple geographies.

A passionate mentor, executive coach, and corporate trainer, Dr. Chakravarthy has delivered high-impact leadership and capability-building programs for leading organizations such as Hetero, Larsen & Toubro (L&T), Godrej, and several other reputed enterprises. His training interventions focus on developing leadership capability, business agility, operational excellence, and future-ready managerial competencies.

Dr. Chakravarthy is a Six Sigma Master Black Belt, PMI Certified Project Management Professional (PMP), TBEM Assessor, and a certified professional in Quality and Organizational Excellence. He has extensive experience in applying global frameworks such as Six Sigma, Business Excellence Models, Project Management methodologies, and continuous improvement practices to enhance organizational performance.

His areas of expertise include:

Business Excellence & Organizational Transformation

Leadership Development & Executive Coaching

Customer Experience Management

Learning & Development Strategy

Business Analytics & Performance Management

Digital Transformation

Project & Program Management

Operational Excellence & Six Sigma

Quality Management & Continuous Improvement

Strategic Planning and Change Management

Recognized for his ability to integrate industry best practices with academic learning, Dr. Chakravarthy focuses on creating industry-ready professionals through experiential learning, corporate interactions, applied research, and outcome-driven pedagogy.

With a unique blend of corporate leadership experience, strategic transformation expertise, and academic vision, Dr. N.R.K.S. Chakravarthy continues to bridge the gap between management education and industry expectations, empowering students and professionals to become effective business leaders in a rapidly evolving global environment.