Ms. K. Grace Mani holds a Masters’ Degree in Business Management from Kakatiya University, and is now pursuing her doctoral thesis in the area of Marketing Communications from Koneru Lakshamiah University, Vijayawada. Grace has eleven and half years of experience in industry and nearly a decade in academics. Her primary research and training interests are consumer behaviour and marketing communications. She brings with her immense experience in client services and training. Certified by Carlton Advanced Management Institute as a Certified Trainer and Facilitator, she has expertise in designing training solutions to bridge the gaps in achieving operational excellence. She is also an ardent reader of history.